The Hidden Breakdowns Behind Missed
Orders and Empty Tables

When the phone won’t stop ringing, your host is seating guests, and the kitchen is in full swing, small mistakes turn into costly service gaps. Every missed call or wrong order cuts into margins and frustrates guests. For restaurants where timing and service mean everything, even one missed inquiry can mean one less returning customer.

Unanswered Calls During Peak Hours

Dinner rush turns your front desk into a juggling act. Phones ring while staff manage guests and walk-ins, leading to missed reservations, delayed takeout orders, and lost repeat diners.

After-Hours Inquiries That Never Get Logged

Potential customers often call to confirm group bookings, catering details, or next-day reservations long after closing. Without someone to pick up, those high-value calls vanish before your team even opens the doors.

Order Miscommunication and Guest Frustration

Busy staff multitasking between tables and phones often miss special requests or mix up items. These errors waste food, create refund headaches, and push loyal guests to look elsewhere.

Your AI Receptionist That Keeps Every Table Filled

AI-Powered Menu & Order Assistance

Welco instantly recognizes your full menu and daily specials, answering questions about ingredients, allergens, and preparation times. Guests get fast, accurate answers without pulling servers from the floor.

Automated Reservations & Table Management

Catering & Large-Party Inquiries Simplified

Guest Recognition & 24/7 Coverage

AI-Powered-Menu-Order-Assistance
Automated-Reservations-Table-Management
Catering-Large-Party-Inquiries-Simplified
Guest-Recognition-24_7-Coverage

Get Started in 15 Minutes

Quick Setup

Select your restaurant’s dedicated phone number, upload your menu with prices and operating hours, and pick a hospitality voice that fits your brand. Setup takes less than 15 minutes—no tech skills required.

Choose Your Phone Number

Train Your AI Receptionist

Upload your menu PDFs, specials, and reservation policies. Add common guest questions like delivery areas, allergens, and parking details. Welco learns instantly and starts handling calls like your best-trained host.

Add Your Business Details

Go Live & Monitor

Make a quick test call. Your AI receptionist for restaurants now answers every inquiry—taking reservations, routing catering calls, and managing takeout orders in real time. Review transcripts and optimize anytime.

Start Receiving Customer Calls

For Restaurants That Can’t Afford to Miss a Call

Welco.ai is built for busy restaurants, quick-service chains, fine dining, cafes, and catering businesses that can’t risk losing guests to missed calls or unanswered reservations. Capture every order, fill every table, and deliver five-star service—without adding extra staff.

Transform Your Restaurant’s Phone Experience

Current Challenges

  • Friday dinner rush makes hosts abandon the door to answer calls; walk-ins wait; guests hit voicemail.
  • Servers take phone calls mid-service, miss order details, and send wrong tickets to the kitchen.
  • After-hours reservation calls go unchecked until morning—guests book elsewhere.
  • Catering inquiries go unanswered during busy service, so large party leads go to faster competitors.
  • Tourists and new diners ask about parking, allergens, or menus; staff can’t always answer mid-shift.
  • Paying a full-time host still leaves gaps during breaks or late nights.

With Welco

  • Answers every call instantly, freeing hosts to focus on seating, managing waitlists, and smooth front-of-house operations.
  • Orders route directly to your POS, ensuring complete accuracy—no missed notes, wrong dishes, or costly refunds.
  • Captures every after-hours reservation automatically and syncs it to OpenTable or booking systems in real time.
  • Collects all event details and forwards qualified leads instantly to your catering team.
  • Provides instant, accurate responses in multiple languages, turning every caller into a confirmed reservation.
  • 24/7 AI call coverage handles unlimited calls, reducing staffing costs by over 90%.

Real Stories from Restaurant Owners

“We went from missing 6 out of 10 calls to missing zero. The math is simple — every answered call is money we were losing before. Welco paid for itself in the first two weeks.”

Maria S.

Maria S.

Santos Family Italian Restaurant

“Our AI handled over 300 pizza orders on Super Bowl Sunday without a single busy signal. It was our highest sales day ever because customers could actually get through to place their orders.”

David C.

David C.

Chen’s Pizza Palace

“The 40% reduction in no-shows from AI reminders has changed everything. Tables that used to sit empty are now filled with waitlisted guests who get notified instantly when a spot opens.”

Jennifer W.

Jennifer W.

The Grove Bistro

Turn Every Ring Into a Reservation

Join restaurants, cafés, and catering teams using Welco.ai to answer every call, take every order, and fill every table—day or night—without adding extra staff.

FAQ: AI Restaurant Receptionist & Food Service Businesses

How does the AI receptionist handle rush-hour call volume during peak service?

During lunch or dinner rush, Welco handles unlimited simultaneous calls so no guest ever hears a busy tone. While your staff focuses on plating and guests, the AI keeps answering phones, taking reservations, and processing takeout orders in real time.

Can I monitor how the AI interacts with guests or review past conversations?

What happens if there’s a kitchen outage, event sellout, or unexpected closure?

Does Welco support franchises or multi-location restaurant groups?