Welco — Your AI Electrician Answering Service
Instant Pickup on Every Call — Day, Night, or During Peak Volume
Welco connects with callers on the first ring using natural-sounding AI trained specifically on electrical services through its 24/7 answering service. While you’re running conduit, testing circuits, or catching up on sleep, Welco handles unlimited simultaneous calls without busy signals or hold times. The homeowner panicking about a tripped main breaker at 2 AM gets the same professional response as the commercial client requesting a panel upgrade quote at 2 PM.
Smart Triage That Separates True Emergencies from Routine Requests
AI Appointment Booking for Electrical Services — No Back-and-Forth Required
Complete Documentation for Every Conversation

Get Your AI Electrician Phone Answering Service Live in 15 Minutes
Quick Setup
We help you create your Welco account and assign a dedicated phone number using Twilio. Choose your AI voice and connect it to your electrical business—no technical setup needed. Start with a free trial to see how Welco captures and manages calls in real time. Your electrical line starts answering every call instantly.

Upload Electrical Services
Upload service types—panel upgrades, rewiring, circuit repairs, EV charger installation, lighting, emergency repairs—with service areas and pricing ranges. Set emergency matching keywords like “burning smell” or “sparking outlet.” Welco learns your services and routes inquiries from a simple no-code dashboard.

Start Capturing Service Calls
Once live, Welco answers calls instantly. Monitor transcripts, listen to recordings, and adjust FAQs anytime. Track which services callers request most, identify emergency jobs, and optimize appointment bookings—while your electricians focus on electrical work. Your business never misses another emergency call.

Listen to Our AI Electrician Answering Service in Action
Amanda
Stop Losing Revenue to Unanswered Calls
Every call that hits voicemail during a power outage, a panel failure, or a commercial electrical emergency is revenue walking to your competitor. Welco keeps your line open around the clock so the next sparking outlet or tripped breaker becomes your job — not someone else’s.
How Welco AI Electrician Phone Answering Service Solves Challenges
What’s Costing You Jobs
Techs can’t answer calls while working on live circuits, breaker panels, or running wire through walls—safety requires full focus, not phone interruptions.
Midnight sparking outlets, Sunday power outages, and 3 AM breaker failures hit voicemail when panicked homeowners need emergency electrical service immediately.
Lightning storms generate six panel replacement calls in one hour, but your single line can only handle one—others hear busy signals and book competitors.
Office staff can’t assess electrical hazard severity—they treat a tripped GFCI the same as exposed live wires, creating dangerous delays for true emergencies.
Calling back voicemails hours later means losing jobs—homeowners with electrical issues book the first electrician who answers, not the first to return calls.
Techs arrive unprepared—no details about whether it’s a 100-amp or 200-amp panel, residential or commercial, aluminum wiring, or knob-and-tube replacement needed.
How Welco Fixes It
24/7 answering service captures every call while your electricians work safely on energized equipment, ensuring dangerous work isn’t interrupted by ringing phones.
After-hours answering with intelligent call transfer routes electrical emergencies—”burning smell,” “no power,” “sparking”—directly to your on-call electrician with full hazard details.
Handles unlimited concurrent calls during storm surges through overflow answering, capturing every weather-related panel replacement, generator request, and surge damage inquiry simultaneously.
Knowledge base trained on electrical terminology distinguishes tripped breakers from arc faults, loose neutral wires from GFCIs, routing genuine hazards to emergency response immediately.
Automated intake forms capture panel age, circuit symptoms, voltage issues, and location during the first call, booking appointments instantly before customers call competitors.
Complete call recordings and transcripts document panel specifications, wiring concerns, code violations mentioned, and electrical symptoms so techs bring correct materials and tools.
Capture Every Emergency Before Your Competitor Does
One missed call during a power outage or panel failure can cost you a $2,000+ emergency job. Welco answers instantly, qualifies the urgency, and either dispatches your tech or books the appointment — while your competitors’ phones keep ringing.
FAQs about AI Electrician Phone Answering Service
Can Welco tell the difference between a real emergency and a basic question?
Yes. You define the emergency triggers during setup — phrases like “no power,” “sparking outlet,” “burning smell,” “exposed wires,” or “panel smoking.” When callers use these terms, Welco immediately escalates to your on-call technician with address and problem details. Routine questions about pricing, availability, or services like ceiling fan installation follow your standard booking workflow.



