AI Receptionist for Dentist
Welco’s AI receptionist for dental practices answers every patient call, 24/7, handling appointment scheduling, emergency triage, and new patient intake automatically. No more missed hygiene cleanings, crown preps, or filling appointments due to busy lines. Designed for dentists, practice managers, and front desk teams, Welco ensures your office runs efficiently, patient satisfaction improves, and your staff can focus on delivering care—not answering phones.
Enjoy round-the-clock call coverage, reduced no-shows, faster new patient onboarding, and seamless appointment management—all year long.
Every Missed Call Could Be a Lost Patient — Don’t Let It Happen
Every missed call, delayed appointment, and unhandled patient inquiry means lost revenue and stressed staff. Inefficient phone handling lets competitors capture new patients and slows your practice growth. Don’t let your dental office’s potential slip away.
25% of New Patient Calls Go Unanswered
Practices miss twenty-five percent of new patient calls monthly, losing an estimated $67,500 annually based on industry averages of $540 per new patient first-year value
Lost New Patient Opportunities
When prospective patients can’t reach your office quickly, they book elsewhere. Missed calls result in lost hygiene appointments, crown preparations, fillings, and treatment plans, which slow practice growth and referral potential.
Critical Calls Left Unattended
Two-fifths of bookings occur when closed. Seventy-five percent reach voicemail, hang up, and book with competitors instead.
Your 24/7 Dental Receptionist That Works While You Treat Patients
24/7 Call Coverage
Welco handles unlimited concurrent calls with natural voices using your knowledge base. After hours, during lunch, or when multiple patients call simultaneously, every caller reaches professional responses instead of voicemail.
Emergency Call Routing
Build workflows to identify urgent situations, such as severe pain or knocked-out teeth. Welco transfers emergency calls to your on-call dentist instantly while scheduling non-emergency cleanings during business hours without interrupting patient care.
Routine Appointment Scheduling
Upload insurance carriers, procedure costs, and office policies as PDFs. Welco answers questions like “Do you take Delta Dental?” directly from your documents while your front desk handles complex cases.
No-Show Reduction & Waitlist Management
Welco sends automatic reminders two days before appointments. When cancellations occur, Welco captures waitlist information, allowing you to fill slots and help recover thousands of dollars from the $15,000-$45,000 practices lose to no-shows.
Get Your AI Dental Receptionist Answering Calls in 15 Minutes
01
Quick Setup
Sign up, get a local dental practice number, select a natural-sounding AI voice, and add your specialties, office hours, and accepted insurance carriers. Complete setup in minutes — no tech skills required.
02
Train Your AI Receptionist
Upload emergency protocols, dental procedure costs (crowns, fillings, cleanings), pre-appointment instructions, and configure on-call dentist transfer numbers by day and time. Sync with your scheduling platform for seamless operation.
03
Launch & Optimize
Test calls for common scenarios — severe toothaches, insurance questions, and appointment requests. Verify emergency routing and appointment booking. Then go live and monitor real-time call dashboards to ensure everything runs smoothly.
Replace Missed Calls With Booked Appointments — Instantly
Welco’s AI dental receptionist answers every call, books appointments, and handles emergencies — 24/7. Keep your schedule full while your team stays focused on patient care.
Traditional Call Services Can’t Compete with Welco’s 24/7 Dental Reception
Current Challenges
Many calls go unanswered during business hours, resulting in missed opportunities for new patients and urgent cases being referred elsewhere.
Phone interruptions during crowns, root canals, and extractions force staff to choose between chairside assisting and answering booking calls.
After-hours toothaches, knocked-out teeth, and broken crowns often reach voicemail, and many callers leave without a message.
No-shows leave chair time empty, resulting in lost production and wasted preparation time.
The morning rush brings multiple simultaneous calls, resulting in long holds and voicemails.
A full‑time receptionist still leaves gaps during lunch, sick days, and after‑hours emergencies.
With Welco AI Dental Receptionist
High call capture with instant response, including during procedures, lunch breaks, and busy periods.
Hygienists and dental assistants focus on prophylaxis, scaling, and chairside assisting, while the AI handles calls, books appointments, and collects patient intake information.
After-hours requests are captured, urgent cases are routed to on-call dentists within 30 seconds, and routine requests are scheduled or queued accordingly.
Automated reminders and quick rescheduling reduce no‑shows. Welco captures waitlist details so you can quickly fill cancelled slots.
Handles unlimited simultaneous calls with no busy signals or hold music.
24/7 coverage with emergency routing and automated scheduling.
Improve Patient Experience With AI Dental Receptionist: Real Stories From Practices
Missing 25% of new patient calls cost us $67,500 annually. Our front desk spent 21 hours weekly answering repetitive insurance questions instead of checking patients in. Welco answers those questions from our uploaded fee schedule. We’re capturing 18 additional new patients monthly now.
Dr. Michael Rodriguez
Family Dentistry, Phoenix
Spanish-speaking families were hanging up when reaching English-only staff. Welco detects Spanish automatically, collects intake, and explains appointments in their language. We went from 15 daily voicemails to near zero. New patient bookings from Spanish speakers shot up 28%.
Dr. Amanda Chen
Pediatric Dentistry, Los Angeles
After-hours emergencies—fractured teeth, severe infections on weekends—went to voicemail. Patients drove to ERs instead. Welco recognizes emergency keywords, collects symptoms, and transfers to my cell with full context. We’ve captured $72,000 in after-hours emergency appointments this year.
Dr. James Patterson
Oral Surgery, Boston
Start Capturing Every Patient Call Today
Stop losing patients to voicemail. Welco.ai books appointments, handles after-hours emergencies, and answers insurance questions—so your team can focus on patient care.
FAQs AI Dental Receptionist & Dental Answering Service
How does the AI distinguish between dental emergencies and routine appointments?
Configure Welco to recognize dental emergency keywords, such as “severe pain,” “knocked-out tooth,” “abscess,” “swelling,” and “broken crown.” Once set up, when patients call with urgent issues, the AI triages the case, collects critical symptom details, and transfers the call to your on-call dentist with complete context—no more missed emergency revenue or patients going to the ER instead.
Is Welco HIPAA-compliant for dental patient information?
Yes. Welco includes a signed Business Associate Agreement (BAA) that transfers HIPAA liability from your practice to us. All patient data—symptoms, insurance details, medical history, and appointment notes—is encrypted with AES-256 and stored in US-only data centers with complete audit trails for compliance documentation.
Can the AI answer insurance questions specific to our dental practice?
Absolutely. Upload your accepted insurance carriers, coverage details, and fee schedules as PDFs. When patients call asking, “Do you take Delta Dental?” or “Is my PPO accepted?” or “What’s the cost for a crown without insurance?” Welco pulls accurate answers from your uploaded documents, eliminating repetitive front desk questions.
Does the AI handle after-hours dental emergencies at 2 AM?
Yes. Welco operates as your 24/7 dental answering service, capturing late-night toothaches, weekend dental emergencies, and holiday dental trauma.
What happens if we change our office hours or add new dental services
Updating Welco is simple. You can log in anytime to adjust office hours, add or remove dental procedures, update pricing, or modify emergency protocols. The changes take effect instantly, so patients always get accurate information when they call. Plus, our support team can help with larger updates—like adding new providers or expanding to multiple locations—to ensure your AI receptionist always reflects your latest practice details.