AI Medical Receptionist for Clinics

Your 24/7 medical AI receptionist answers every call, schedules appointments, handles prescription refills, verifies insurance, routes emergencies, and collects patient intake. So, your clinical staff can focus on patient care instead of managing phones. Welco ensures no call goes unanswered, reduces missed appointments, and improves patient satisfaction—24/7, 365 days a year.

Designed for busy medical practices, clinics, and healthcare providers, Welco manages your front desk seamlessly, frees staff from phone interruptions, and helps you recover lost revenue.

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Every Unanswered Call Costs Patients—and Revenue

Medical practices lose a substantial amount of revenue while staff are overwhelmed by administrative tasks that divert their attention away from patient care.

Nearly Half of Patient Calls Go Unanswered

Many calls during business hours hit voicemail, causing missed new appointments, prescription refills, and insurance queries—lost to competitors who answer immediately.

Most Patients Still Book Appointments by Phone

Patients typically call to book appointments, rather than using online portals. Every unanswered call risks losing that appointment. With average practice missing 140 calls daily, that’s potential $45,000 in daily lost revenue.

Staff Spend Excessive Hours on Administrative Tasks

Front desk teams handle phones, billing, insurance verification, and appointment scheduling, which pulls clinical staff away from patient care and increases burnout risk.

How Welco’s AI Phone Answering Service for Clinics Works

HIPAA-Compliant AI Receptionist with Full Call Recording and Transcripts

Every conversation is automatically recorded, transcribed, and encrypted for your security. Search transcripts for specific medications, symptoms, or patient names months later. Sentiment analysis flags callers who are frustrated for follow-up. Complete audit trail for compliance, liability protection, and quality assurance. Export call logs as CSV for billing documentation or medical record integration.

Collects Complete Patient Intake Forms During Initial Call

Serves Patients in Multiple Languages with Automatic Detection

Get Started with Your AI Medical
Receptionist in 15 Minutes

Quick Setup

Sign up, get your dedicated phone number, select AI voice, add practice specialties, office hours, insurance details, and patient intake forms. Enable HIPAA-compliant call recording for full security.

Train Your Digital Receptionist

Upload protocols, prescription refill policies, emergency keywords, lab prep instructions, fee schedules, and provider transfer numbers. Connect your scheduling system for seamless appointment booking.

Launch & Optimize

Place test calls to verify emergency routing, insurance verification, and refill collection. Once everything works perfectly, activate your AI receptionist to start handling patient calls the same day.

Hear is How Our AI Receptionist Handles Clinic Calls

Rechal Thomson

Clinic

For Medical Practices That Cannot Afford
to Miss a Call

Welco works for busy clinics, multi-provider practices, hospitals, and healthcare providers who want to capture every patient call, reduce missed appointments, and ensure HIPAA-compliant care while letting clinical staff focus on patient care.

Turn Phone Chaos into 24/7 Patient Support with Welco

Current Challenges

Calls during patient appointments often go to voicemail—42% never call back.
Phone interruptions force clinical staff to pause care or risk losing bookings.
After-hours emergencies and urgent symptoms hit voicemail, risking patient safety.
No-shows leave appointment slots empty, costing practices $200 per slot.
Morning rush brings multiple simultaneous calls, leaving patients frustrated and lost to competitors.
Full-time receptionists are costly and still miss coverage during breaks, sick days, or peak hours.

With Welco

Capture virtually every call with instant 24/7 response, even during consultations and procedures.
AI handles appointment booking, insurance verification, and patient intake—freeing clinical staff to focus on care.
Emergency routing at any hour, transferring critical calls with full context to on-call providers.
Automated SMS confirmations and reminders reduce no-shows and fill cancellations instantly.
Unlimited simultaneous call handling—no busy signals, no hold music, no missed opportunities.
Affordable, HIPAA-compliant alternative to a full-time receptionist, with prescription automation and secure call recording.

Real Stories from Medical Practices Using AI Receptionists

Our medical assistant spent 18 hours weekly answering ‘Do you take our insurance?’ and ‘What vaccines does my two-year-old need?’ instead of doing vitals, vaccine prep, and patient rooming. Welco answers those questions from our uploaded CDC guidelines. We’re seeing three more patients hourly.

Dr. Amanda Chen

Pediatric Practice, Seattle

Ten to twenty daily prescription refills—metformin, lisinopril, levothyroxine—were consuming 30-45 minutes reviewing charts. Welco collects patient name, DOB, medication, pharmacy conversationally. My nurse triages routine refills per protocol. I’m reviewing five complex cases instead of twenty routine ones.

Dr. James Morrison

Family Medicine, Rural Ohio

Welco recognizes ‘chest pain,’ ‘pressure,’ ‘left arm numbness’ instantly and transfers to our cardiology service line with context: ’68-year-old male, crushing substernal chest pain, history of CAD and prior MI.’ We’ve had two STEMI transfers this month where seconds mattered.

Dr. Robert Patel

Interventional Cardiology, Boston

Never Miss Another Patient Call—Start
Seeing Results Today

Turn your practice into a 24/7 patient communication powerhouse. Stop losing appointments, eliminate front desk burnout, and let Welco handle calls while your staff focuses on care. Book your free demo now—setup is done the same day.