Send SMS With AI Receptionist

Sharing details verbally creates a memory problem. Your receptionist says “our address is 123 Main Street,” and the caller searches for a pen while missing half the details. By the time they hang up, the information is already forgotten or scribbled incorrectly. Welco sends the exact details as an SMS immediately—Google Maps links, booking URLs, confirmation codes, and appointment times stored on their phone, ready to reference when they actually need it instead of relying on memory or hastily written notes.

Spelling names, reading phone numbers, or explaining directions over the phone creates mistakes and wasted time. Callers mishear “15th Street” as “50th Street,” transpose digits in phone numbers, then call back asking you to repeat everything. Your team spends hours re-explaining the same details to the same people. Welco sends the correct information through text—properly formatted links, complete addresses, exact codes—so callers get accurate information once and clarification callbacks stop entirely.

Verbal information expires the moment the call ends. Callers remember your business name but forget the booking link, or they write down your address and lose the paper before their appointment. Welco sends SMS confirmations that stay in the caller’s message history permanently. When they need your address three days later, the Google Maps link is still there. When they want to reschedule next week, the booking URL is one tap away, and information stays accessible exactly when callers need it.

Customers calling for reservations or takeout need menus and order confirmations they can reference later. Welco texts digital menus when callers ask about food options, reservation confirmations with party size and time, and takeout order summaries with pickup instructions. Your hostess stops reading menu items over the phone, customers browse offerings at their own pace, and order accuracy improves when customers see a written confirmation of what they ordered.

Clients booking services need appointment confirmations, pre-appointment instructions like “arrive 15 minutes early” or “avoid caffeine before massage,” and cancellation policies. Welco sends appointment details with therapist names and service descriptions, preparation tips, and rebooking links for easy rescheduling. Your front desk stops repeating pre-service instructions, clients arrive prepared for their treatments, and last-minute cancellations decrease when policies are documented in writing.

Homeowners requesting estimates need service windows documented, pricing transparency, and technician contact information for day-of coordination. Welco texts arrival windows with technician names, service scope confirmations listing exactly what work will be performed, and payment portal links for convenient billing. Your dispatchers stop fielding “when will you arrive?” calls, customers have written records of quoted work, and payment collection speeds up with instant text-to-pay options.

Vehicle owners dropping off cars need service authorization forms, estimated completion times, and pickup instructions they’ll reference hours later when work is done. Welco sends digital inspection reports with photos, repair approval links for customers to authorize work remotely, and pickup ready notifications with final invoice amounts. Your service advisors stop calling to get repair approvals, customers make informed decisions with visual documentation, and vehicle pickup is streamlined when customers already know the total.

Prospective buyers and sellers need property listing links, showing schedules, and agent contact information saved for ongoing communication. Welco texts MLS listing URLs with high-res photos, showing confirmations with property addresses and lockbox codes, and mortgage calculator links for instant affordability checks. Your agents stop manually texting listing details after every call, clients save favorite properties for later review, and showing attendance improves when customers have addresses and times documented.

Patients booking appointments need pre-visit paperwork, insurance verification instructions, and location details with parking information they won’t remember from verbal directions. Welco texts patient portal login links for form completion, insurance card photo upload instructions for coverage verification, and office location with parking entrance details. Your clinical staff eliminates check-in paperwork delays, insurance verification happens before appointments, and patients arrive at the correct entrance without calling for directions.