Welco AI Receptionist Features

Discover the powerful features that make Welco the best AI receptionist for your business. From intelligent call handling to seamless appointment scheduling, explore what sets us apart.

Call Management With AI Receptionist

Access all calls, filter by date, review transcripts, listen to recordings, and export data. Manage complete call history in one dashboard with Welco.

Call Recording & Transcription

Struggling to keep track of what was said on calls? Welco offers call recording, real-time transcription, and AI-powered insights for complete clarity.

After-Hours Call Handling

Welco, your after-hours AI receptionist, answers every call automatically, filtering emergencies, booking appointments, and capturing leads while your team is offline.

Notifications With AI Receptionist

Get email or SMS alerts after your AI receptionist handles calls. Create custom notification rules, route to team members, and never miss important leads.

Control Center

Monitor calls answered, intake forms completed, and texts sent from one dashboard. Track call trends, view recent activity, and measure AI receptionist performance.

Temporary Answering Service

A temporary answering service activates instantly to address staffing gaps. Professional virtual receptionists help handle calls 24/7—no contracts or minimums.

24/7 Answering Service

Welco's 24/7 answering service ensures every call gets answered. Our AI virtual receptionists capture leads, handle overflow, and book appointments.

Call Transfer With AI Receptionist

Call transfer made simple. Welco, 24/7 AI receptionist, transfers calls to the right person. As an AI answering service, it keeps callers moving with no hold times.

Send SMS

Send SMS with confirmations, links, directions, and details instantly during calls with Welco’s AI receptionist. Automate text messaging without interrupting conversations.

Overflow Call Answering Service With AI Receptionist

Overflow answering service provides 24/7 live call support for busy office lines. Professional answering services handle overflow calls—answer every opportunity.

Automated Intake Forms With AI Receptionist

Welco's AI-powered intake forms collect customer information automatically during calls. Gather contact details, project requirements, and qualifying data without manual forms.

Voice Library

Choose from OpenAI TTS, ElevenLabs, Cartesia, and Hume AI voices for your AI receptionist. Preview dozens of voices, select your model, and match your brand perfectly.

Knowledge Training for AI Receptionist

Train your AI receptionist with FAQs, documents, website content, and custom text. Add business-specific knowledge so your AI answers caller questions accurately.