Wondering how much Frontdesk costs and whether it’s worth it?
My AIFrontdesk’s pricing starts at $79 per month (billed annually) for the Starter plan, with higher tiers offering more minutes, integrations, and automation features. My AI Frontdesk is a 24/7 AI receptionist, ensuring every call is answered and routed efficiently. Powered by conversational AI, it replaces missed calls and voicemails with real-time AI responses.
Here’s a breakdown of Frontdesk’s current pricing plans and what each tier includes:
For businesses that want consistent customer communication without full-time staff costs, Frontdesk offers a scalable way to manage calls, capture leads, and maintain consistent customer interactions. Its AI continuously learns from honest conversations to improve accuracy and responsiveness.
This article explains Frontdesk’s pricing, included features, and value with verified data, reviews, and comparisons against other AI receptionist tools, such as Welco and Smith.ai, which offer deeper automation and flexible pricing.
To understand how the pricing aligns with its value, it’s essential first to examine what Frontdesk offers and how its AI receptionist operates.
Frontdesk turns your business phone line into an always-on virtual receptionist powered by conversational AI. It answers calls, captures caller details, and routes them appropriately — ensuring calls are responded to even outside business hours.
Frontdesk secures third position in our detailed list of AI receptionist, curated for small businesses.
Key Features of Frontdesk:
| Features | Description |
|---|---|
| 24/7 Call Answering | Answers all inbound calls any time, including after business hours and weekends, so you never miss a lead. |
| Intelligent SMS & Links | Share custom booking links (e.g., Calendly) during calls, enabling instant appointment scheduling via SMS. |
| Self-Learning Knowledge Base | Remembers answers to new questions by asking you once, continuously improving accuracy, and reducing the need for repeated effort. |
| Lead Dashboard & Export | Provides transcripts, voicemail, and caller details in one dashboard; exports phone numbers for targeted promos. |
Frontdesk is tailored for small to mid-sized businesses and service providers—such as legal firms, healthcare practices, agencies, and contractors—who receive frequent client or customer calls and want to maintain a professional phone presence without hiring full-time staff.
Frontdesk AI Receptionist offers straightforward subscription pricing with three plans.
| Plan | Monthly Price | Annual Price (Save 20%) | Included Minutes | Key Features |
|---|---|---|---|---|
| Starter | $99/month | $79/month (billed annually) | 200 minutes/month | 24/7 AI call answering 100+ premium AI voices Unlimited parallel calls Keep or port your business number GPT-4/Claude/Grok models Basic analytics dashboard |
| Pro | $149/month | $119/month (billed annually) | 300 minutes/month | All Starter features 6,000+ app integrations 6 custom workflows Advanced analytics & reporting Non-English support Booking workflows Time controls, notifications Max receptionist minutes |
| Custom (Enterprise) | Contact for pricing | Contact for pricing | Custom minutes | All Pro features Volume discounts Unlimited seats & call concurrency SAML/SCIM/SSO Dedicated Slack support Outbound calling (add-on/early access) Extended data retention, custom API integrations |
Frontdesk offers three main pricing tiers, making it easy for any business to automate inbound call handling. All plans are billed monthly or annually (20% discount for annual billing), and there are no setup fees or hidden costs. Each plan includes 24/7 call answering, voicemail transcription, and intelligent routing, with differences in included minutes and advanced options.
Let’s break down what each plan offers and who it’s best suited for:
Best for: Startups, solopreneurs, or any business with lower monthly call volume.
The Starter plan covers 200 minutes per month and includes everything needed to get an AI receptionist up and running in minutes. Designed to automate introductory call answering, appointment booking, and customer intake, it’s perfect for testing the platform and for small teams handling routine inquiries. Overage fees are around $0.12 per additional minute.
Best suited for: Growing businesses or service providers that require more automation and flexibility.
This tier offers 300 minutes per month, along with advanced features such as workflow customization, integrations with over 6,000 apps, and detailed analytics. The Pro plan is ideal for companies with higher call traffic or those needing more advanced routing and reporting tools.
Best for: Enterprises or organizations with specialized requirements or very high call volumes.
The Custom plan offers flexible minute packages, volume-based discounts, unlimited users, and dedicated support. Pricing is tailored to meet business needs and may include options for custom integrations, advanced security features (SSO/SCIM/SAML), and priority support.
Frontdesk’s transparent pricing helps businesses of all sizes access 24/7 AI-powered call automation without surprise costs or complicated contracts.
Frontdesk has limited public reviews across major platforms, making it challenging to benchmark reliability compared to more established services. The available feedback highlights strong affordability and 24/7 coverage but notes concerns about AI accuracy in complex scenarios and limited review volume.
Here’s the overall rating of My AI Front desk from Trustpilot, Capterra, G2, and Clutch:
| Platform | Rating |
|---|---|
| Trustpilot | 3.7 / 5 (1-2 reviews) – One 5-star review calls it “Best Advanced AI Receptionist Software” |
| Capterra | 2.0 / 5 (1 review) – “Not good for anything more complex than voicemail” |
| G2 | 5/5 (1 review) – “The ability to modify AI settings in real time” |
| Clutch | No ratings or reviews available |
These limited ratings suggest that Frontdesk is still building its review footprint, making it more challenging for prospective buyers to assess its reliability and performance.
Here’s how Frontdesk alternatives compare with other leading AI receptionists and communication tools in terms of pricing and features:
| Feature / Platform | Frontdesk | Welco AI | Rosie AI | GoodCall |
|---|---|---|---|---|
| Pricing Model | Tiered per-minute/monthly subscription | Transparent monthly subscription | Flat-rate subscription with included minutes | Subscription per unique customer (unlimited minutes) |
| Starting Price | $65/month (monthly) or $48.75/month (annual, 200 min). | $39/month | $49/month (250 min included). For more details read our guide on Rosie AI pricing | $59/month (150 unique customers).For more details read our guide on GoodCall AI pricing |
| Free Trial | Yes (limited minutes) | Yes, available | Yes, 25 free minutes | Yes, included with signup |
| AI Model | 100% AI; LLM-powered (GPT-4, Claude, Grok) | 100% AI-first (autonomous) | 100% AI-first | 100% AI-first (autonomous) |
| Integrations | 6,000+ apps, Zapier, CRM, Calendly, Vagaro, Booksy | API integrations, webhooks, CRM integrations, 6,000+ via Zapier | Standard CRM & calendar tools | 6,000+ (Zapier, CRM, Google Sheets, Teams) |
| Call Recording & Transcripts | Yes | Yes | Yes | Yes, included |
| 24/7 Handling | Yes (AI-powered) | Yes (AI-powered) | Yes (AI-powered) | Yes (AI-powered) |
| Overage Charges | $0.12 per minute | None (plan-dependent) | Per-minute overage beyond included minutes | $0.50 per additional unique customer |
| Unique Features | 100+ AI voices, appointment scheduling via SMS | Visual workflow builder, 40+ language support | No unique customer limits, unlimited handling | Unlimited concurrent calls, unlimited minutes |
| Ideal For | Small to medium businesses wanting customizable AI automation for appointments | Businesses prioritizing transparent pricing & multilingual support | Businesses with repeat callers needing unlimited customer handling | Businesses with predictable customer bases and high call volumes |
Frontdesk is ideal for small teams that want fast setup and flexible per-minute pricing.
welco.ai stands out for its predictable monthly billing, multilingual support, and advanced automation — perfect for growing businesses that prefer full control without human intervention.
Rosie AI appeals to companies handling high call volumes with its unlimited-minute plans and bilingual communication, though it offers fewer customization options.
GoodCall, meanwhile, remains a simple and affordable choice for teams needing basic AI reception without complex workflows.Each platform serves a distinct purpose, but for businesses prioritizing scalability, transparency, and hands-free automation, welco.ai delivers the most complete solution
Frontdesk provides a practical AI receptionist solution for teams seeking reliable call handling and lead capture without the expense of full-time staff. Its AI capabilities make it a helpful choice for maintaining after-hours availability and consistent client communication. However, its plan-based pricing and limited automation depth position it as a solid but less flexible option for scaling teams.
While Frontdesk delivers dependable performance, Welco provides a more flexible, AI-first approach that adapts to your usage, automation needs, and budget. Designed for startups and growing teams seeking advanced workflows, real-time insights, and flexible AI automation at an affordable rate.Both tools serve different needs, but testing them side by side is the best way to determine which one is the most suitable. You can explore Welco’s pricing plan to find the right fit.
Frontdesk bills by the minute, with each inbound or outbound call minute counting as one credit. Once you exceed your included minutes (200 on Starter, 300 on Pro), overage charges of $0.12/minute apply. This model works well for predictable call volumes but can add unexpected costs during peak months.