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My AI Front Desk Pricing Guide: Cost + Reviews

My AI Front Desk Pricing Guide: Cost + Reviews

MyAIFrontDesk offers AI call answering starting at $79 per month with 24/7 coverage and simple setup. It’s a good fit for small teams needing basic automation but lacks depth and flexibility. Tools like Welco provide more advanced AI workflows, better scalability, and transparent pricing for growing businesses.

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10 min read

Last Updated:

Nov 6, 2025

My AI Front Desk Pricing Guide_ Cost + Reviews

Wondering how much MyAIFrontDesk costs and whether it’s worth it?

MyAIFrontDesk’s pricing starts at $79 per month (billed annually) for the Starter plan, with higher tiers offering more minutes, integrations, and automation features. MyAIFrontDesk is a 24/7 AI receptionist, ensuring every call is answered and routed efficiently. Powered by conversational AI, it replaces missed calls and voicemails with real-time AI responses. 

Here’s a breakdown of MyAIFrontDesk’s current pricing plans and what each tier includes:

My AI Front Desk Pricing plans

For businesses that want consistent customer communication without full-time staff costs, MyAIFrontDesk offers a scalable way to manage calls, capture leads, and maintain consistent customer interactions. Its AI continuously learns from honest conversations to improve accuracy and responsiveness.

This article explains MyAIFrontDesk’s pricing, included features, and value — with verified data, reviews, and comparisons against other AI receptionist tools, such as Welco and Smith.ai, which offer deeper automation and flexible pricing.

To understand how the pricing aligns with its value, it’s essential first to examine what MyAIFrontDesk offers and how its AI receptionist operates.

What Is MyAIFrontDesk’s AI Receptionist?

MyAIFrontDesk turns your business phone line into an always-on virtual receptionist powered by conversational AI. It answers calls, captures caller details, and routes them appropriately — ensuring calls are responded to even outside business hours.

MyAIFrontDesk secures third position in our detailed list of AI receptionist, curated for small businesses.

Key Features of MyAIFrontDesk:

FeaturesDescription
24/7 Call AnsweringAnswers all inbound calls any time, including after business hours and weekends, so you never miss a lead.
Intelligent SMS & LinksShare custom booking links (e.g., Calendly) during calls, enabling instant appointment scheduling via SMS.
Self-Learning Knowledge BaseRemembers answers to new questions by asking you once, continuously improving accuracy, and reducing the need for repeated effort.
Lead Dashboard & ExportProvides transcripts, voicemail, and caller details in one dashboard; exports phone numbers for targeted promos.

MyAIFrontDesk is tailored for small to mid-sized businesses and service providers—such as legal firms, healthcare practices, agencies, and contractors—who receive frequent client or customer calls and want to maintain a professional phone presence without hiring full-time staff.

MyAIFrontDesk AI Receptionist Pricing Explained

MyAIFrontDesk AI Receptionist offers straightforward subscription pricing with three plans.

  • The Starter plan is $99 per month or $79 per month when billed annually (200 minutes included). 
  • The Pro plan costs $149 per month or $119 per month when billed annually (300 minutes included). 
  • The Custom plan is tailored for enterprise needs and requires contacting sales for a quote. If you exceed your plan’s minutes, you will be billed for overages, typically at a rate of around $0.12 per additional minute. There are no setup fees or hidden charges.

How MyAIFrontDesk Prices Its AI Receptionist Plans

PlanMonthly PriceAnnual Price (Save 20%)Included MinutesKey Features
Starter$99/month$79/month (billed annually)200 minutes/month24/7 AI call answering
100+ premium AI voices
Unlimited parallel calls
Keep or port your business number
GPT-4/Claude/Grok models
Basic analytics dashboard
Pro$149/month$119/month (billed annually)300 minutes/month
All Starter features
6,000+ app integrations
6 custom workflows
Advanced analytics & reporting
 Non-English support
Booking workflows
Time controls, notifications
Max receptionist minutes
Custom (Enterprise)Contact for pricingContact for pricingCustom minutesAll Pro features
Volume discounts
Unlimited seats & call concurrency
SAML/SCIM/SSO
Dedicated Slack support
Outbound calling (add-on/early access)
Extended data retention, custom API integrations

What’s Included Across All Plans of MyAIFrontDesk?

MyAIFrontDesk offers three main pricing tiers, making it easy for any business to automate inbound call handling. All plans are billed monthly or annually (20% discount for annual billing), and there are no setup fees or hidden costs. Each plan includes 24/7 call answering, voicemail transcription, and intelligent routing, with differences in included minutes and advanced options.

Let’s break down what each plan offers and who it’s best suited for:

Starter Plan — $99/month (or $79/month billed annually, 200 minutes)

Best for: Startups, solopreneurs, or any business with lower monthly call volume.

The Starter plan covers 200 minutes per month and includes everything needed to get an AI receptionist up and running in minutes. Designed to automate introductory call answering, appointment booking, and customer intake, it’s perfect for testing the platform and for small teams handling routine inquiries. Overage fees are around $0.12 per additional minute.

Pro Plan — $149/month (or $119/month billed annually, 300 minutes)

Best suited for: Growing businesses or service providers that require more automation and flexibility.

This tier offers 300 minutes per month, along with advanced features such as workflow customization, integrations with over 6,000 apps, and detailed analytics. The Pro plan is ideal for companies with higher call traffic or those needing more advanced routing and reporting tools.

Custom (Enterprise) Plan — Contact for pricing (Custom minutes)

Best for: Enterprises or organizations with specialized requirements or very high call volumes.

The Custom plan offers flexible minute packages, volume-based discounts, unlimited users, and dedicated support. Pricing is tailored to meet business needs and may include options for custom integrations, advanced security features (SSO/SCIM/SAML), and priority support.

MyAIFrontDesk’s transparent pricing helps businesses of all sizes access 24/7 AI-powered call automation without surprise costs or complicated contracts.

MyAIFrontDesk Customer Reviews & User Feedback

MyAIFrontDesk has limited public reviews across major platforms, making it challenging to benchmark reliability compared to more established services. The available feedback highlights strong affordability and 24/7 coverage but notes concerns about AI accuracy in complex scenarios and limited review volume.

Overall Ratings:

Here’s the overall rating of MyAIFrontDesk from Trustpilot, Capterra, G2, and Clutch:

PlatformRating
Trustpilot_LogoTrustpilot3.7 / 5 (1-2 reviews) – One 5-star review calls it “Best Advanced AI Receptionist Software”
capterraCapterra2.0 / 5 (1 review) – “Not good for anything more complex than voicemail”
G2G25/5 (1 review) – “The ability to modify AI settings in real time”
clutchClutchNo ratings or reviews available

These limited ratings suggest that MyAIFrontDesk is still building its review footprint, making it more challenging for prospective buyers to assess its reliability and performance.

Pros and Cons of MyAIFrontDesk (Based on G2, Capterra and TrustPilot User Insights)

Pros and Cons of MyAIFrontDesk

Pros of MyAIFrontDesk

  • Affordable and quick to deploy: Offers pricing between $65–$79/month (200–300 minutes included) and can be fully set up in just five minutes, enabling instant 24/7 call handling.
  • Human-like AI voice quality: Uses neural TTS technology with millisecond response times, automatic call transcription, and a simple, intuitive dashboard for easy call management.
  • Useful integrations: Connects seamlessly with Calendly, Vagaro, Booksy, and Google Calendar, supports two-way texting, and provides month-to-month terms without long-term contracts.
  • Improved call coverage: The assigned phone number answers around 80% of incoming calls, outperforming basic voicemail solutions—ideal for small businesses needing reliable LLM-style AI voicemail coverage.

Cons of MyAIFrontDesk

  • Complicated beyond basic setup: Some users describe the sales process as misleading, and advanced automation (like Zapier integrations) can require technical expertise or third-party support, which adds cost and complexity.
  • Limited review presence: MyAIFrontDesk has very few verified customer reviews across Capterra and other platforms, making it challenging to assess real-world reliability or compare against more established AI receptionist tools. This lack of visibility creates uncertainty for businesses that value transparency and social proof—especially in regulated or client-facing industries.

MyAIFrontDesk Pricing vs Competitors

Here’s how MyAIFrontDesk alternatives compare with other leading AI receptionists and communication tools in terms of pricing and features:

Feature / PlatformMy AI Front DeskWelco.aiRosie AIGoodCall
Pricing ModelTiered per-minute/monthly subscriptionTransparent subscription (predictable monthly billing)Flat-rate subscription with included minutesSubscription per unique customer (unlimited minutes)
Starting Price$65/month (monthly) or $48.75/month (annual, 200 min).$39/month (Starter)$49/month (250 min included). For more details read our guide on Rosie AI pricing$59/month (150 unique customers).For more details read our guide on GoodCall AI pricing
Free TrialYes (limited minutes)7-day free trial (real calls)Yes, 25 free minutesYes, included with signup
AI Model100% AI; LLM-powered (GPT-4, Claude, Grok)100% AI-first (autonomous)100% AI-first100% AI-first (autonomous)
Integrations6,000+ apps, Zapier, CRM, Calendly, Vagaro, BooksyAPI integrations, webhooks, CRM integrations, 6,000+ via ZapierStandard CRM & calendar tools6,000+ (Zapier, CRM, Google Sheets, Teams)
Call Recording & TranscriptsYesYesYesYes, included
24/7 HandlingYes (AI-powered)Yes (AI-powered)Yes (AI-powered)Yes (AI-powered)
Overage Charges$0.12 per minuteNone (plan-dependent)Per-minute overage beyond included minutes$0.50 per additional unique customer
Unique Features100+ AI voices, appointment scheduling via SMSVisual workflow builder, 40+ language supportNo unique customer limits, unlimited handlingUnlimited concurrent calls, unlimited minutes
Ideal ForSmall to medium businesses wanting customizable AI automation for appointmentsBusinesses prioritizing transparent pricing & multilingual supportBusinesses with repeat callers needing unlimited customer handlingBusinesses with predictable customer bases and high call volumes

MyAIFrontDesk is ideal for small teams that want fast setup and flexible per-minute pricing.

Welco.ai stands out for its predictable monthly billing, multilingual support, and advanced automation — perfect for growing businesses that prefer full control without human intervention.
Rosie AI appeals to companies handling high call volumes with its unlimited-minute plans and bilingual communication, though it offers fewer customization options.
GoodCall, meanwhile, remains a simple and affordable choice for teams needing basic AI reception without complex workflows.Each platform serves a distinct purpose, but for businesses prioritizing scalability, transparency, and hands-free automation, Welco.ai delivers the most complete solution

Looking for MyAIFrontDesk Alternative? Try Welco

MyAIFrontDesk provides a practical AI receptionist solution for teams seeking reliable call handling and lead capture without the expense of full-time staff. Its AI capabilities make it a helpful choice for maintaining after-hours availability and consistent client communication. However, its plan-based pricing and limited automation depth position it as a solid but less flexible option for scaling teams.

While MyAIFrontDesk delivers dependable performance, Welco provides a more flexible, AI-first approach that adapts to your usage, automation needs, and budget. Designed for startups and growing teams seeking advanced workflows, real-time insights, and flexible AI automation at an affordable rate.Both tools serve different needs, but testing them side by side is the best way to determine which one is the most suitable. You can explore Welco’s pricing plan to find the right fit.

FAQs About MyAIFrontDesk AI Receptionist Pricing

How does MyAIFrontDesk charge for call time?

MyAIFrontDesk bills by the minute, with each inbound or outbound call minute counting as one credit. Once you exceed your included minutes (200 on Starter, 300 on Pro), overage charges of $0.12/minute apply. This model works well for predictable call volumes but can add unexpected costs during peak months.

Does MyAIFrontDesk support custom voice or tone settings?

Currently, MyAIFrontDesk does not allow custom voice training or tone control. It offers multiple AI voice options but doesn’t support brand-specific voice personalities or pronunciation tuning. Some AI-first platforms, like Welco, allow deeper personalization through workflow and voice configuration.

Can I connect MyAIFrontDesk to my existing CRM or booking tools?

Yes. MyAIFrontDesk integrates with over 6,000 applications via Zapier, covering major CRMs like HubSpot, as well as scheduling tools like Calendly or Booksy. However, integrations beyond Zapier or direct API access require a Custom (Enterprise) plan.

What industries benefit most from MyAIFrontDesk?

MyAIFrontDesk is best suited for small service-based businesses such as salons, real estate agencies, contractors, and wellness centers. It handles routine bookings and general inquiries well, but is not ideal for regulated industries like healthcare or finance, requiring strict compliance.

How does MyAIFrontDesk differ from fully AI-first systems like Welco?

MyAIFrontDesk focuses on simplicity and voice automation with limited workflow depth. In contrast, Welco adds visual workflow building, sentiment detection, multi-channel communication (voice, SMS, email), and pay-for-usage flexibility — offering more scalability for teams ready to expand automation.

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Author Bio

anshee-mowar-user

Anshee Mowar

Anshee Mowar works on the marketing team at Welco.ai. She writes about how AI phone receptionists help small businesses handle calls better, from reducing missed business opportunities to improving customer service. Her goal is to break down the tech in a way that makes sense for small business owners who just need their phones answered reliably.